Getting started
Onboarding, data import, staff accounts and your first term setup.
Support centre
How can we help your school?
Find answers to common questions or send a request to our support team. We are here for onboarding, billing, technical issues and everything in between.
Billing & payments
Invoices, subscription terms, payment gateways and receipts.
Technical help
Login issues, results setup, SMS delivery and portal access.
Results & reports
Grading, report cards, broadsheets, tabulation and analytics.
Send a support request
Give us as much detail as you can. We reply within one business day.
Common questions
Answers before you ask
The questions we hear most from school leaders, bursars and ICT teams.
Book a demo or create an account request. We will confirm your school details, help import students and staff, configure classes and fees, then schedule onboarding training.
Yes. We support bulk student and staff imports from a spreadsheet. Our onboarding team will map your columns and validate the data before it goes live.
Your school owns its data. You can request a full export of students, results, invoices and payments at any time.
No. The parent portal works in a browser on any phone. The platform is also an installable PWA, so parents can add it to their home screen for quick access.
Invoices can be paid through supported payment gateways, and manual payments can be recorded by the bursar. Every payment is reconciled against the student invoice.
Every plan includes onboarding, staff training and access to our support team. Priority support and dedicated account management are available for larger schools.
Ready when you are
Ready to transform your school operations?
Get a personalised walkthrough of XSLAIN SCHOOL MANAGEMENT SYSTEM. We will map the platform to your sections, fee structure and reporting needs.
Looking to partner with XSLAIN SCHOOL MANAGEMENT SYSTEM?
Become a reseller and help more schools move to a modern, cloud-based platform.